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FAQs Tap & Go Payment

What is Tap & Go?

Tap & Go is a simple way to start and pay for your EV charging session — no app or account needed. Just plug in and tap your debit card to get started.

How does it work?

  1. Plug the connector into your car
  2. Tap your debit card on the card reader terminal
  3. Once your charge is complete, tap the same card again and press ‘Stop’
  4. Unplug and you’re on your way

A temporary pre-authorisation of $50 is held on your card. You’ll only be charged for the energy you use, and any unused balance is automatically refunded (timing depends on your bank).

Do I need an Evie account?

No, Tap & Go works independently of the Evie App. You can also use it with a different card to the one saved in your Evie profile, if you have one.

How much does Tap & Go cost?

For Tritium chargers, Tap & Go pricing is displayed on the charging unit.
For Kempower chargers, refer to the Evie App for the most up-to-date pricing.

If you use the Evie App or an Evie Pass, different account pricing may apply.

Where can I use Tap & Go?

We’re currently trialling Tap & Go at a small number of locations across Australia:

  • Belrose Home, NSW
  • Allambie Grove, NSW
  • Birkdale Fair, QLD
  • Collingwood, VIC
  • Ulladulla, NSW
  • Tamworth, NSW

We’ll continue to expand this feature across more sites in the future.

Can I get a tax invoice?

Yes. If you need a tax invoice for a Tap & Go session, you can contact our support team and provide the charging location, date, time, and the amount charged.

Need more info? Read the full Tap & Go support guide