Guide: Evie Charging Offer

Get ready for a supercharged journey with Evie

As Australia’s leading charging network, we’re delighted to welcome you to our community. Here, you’ll find everything you need to activate your Evie charging offer and start charging on-the-go.

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Download the app to add the voucher to your profile

Find locations across Australia
Multiple payment options
Complete charging history

 

 

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How to redeem
your voucher

  1. Sign in to the Evie app
  2. Select “Profile” in the bottom navigation bar
  3. Choose “Vouchers” from the list
  4. Enter your unique voucher code. If you’d like to start using your voucher immediately turn on “Use this voucher for charging” and tap “Add Voucher Code”
  5. Next time you go to charge you will see your voucher on the Start Charge page. Note: You will still need a payment method like a Credit or Debit card, Apple Pay or PayPal if your voucher is a percentage discount or your balance is running low.
  6. Check your voucher balance from the Voucher Details page in the Profile section of the app. If you’d like to stop or pause using your voucher you can set the “Use this voucher when charging” to off from this page.
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Guide to charging with Evie

Evie has chargers in every State and Territory across Australia that support both CHAdeMo and CCS 2 DC connectors. Our sites feature 24 hour access, lighting and are in safe and secure locations so you can hit the road stress-free.

Charging with Evie is easy, simply follow the steps below:

Identify which charging plug your vehicle uses

It’s important to know which plug type is compatible with your car. The majority of EVs in Australia use the CCS2 charging standard, though there are some cars that use CHAdeMO, like the Nissan Leaf.

  • Remove the correct plug from the dock and plug it into your car. Make sure it’s inserted all the way in.
  • Did you know, you can filter by plug type in the Evie App, so you only see the number of plugs relevant to you at each station?
Know how to start and stop a charge with Evie

To start a charge:

Begin by selecting the charging station you’re at:

  • If you have location services enabled, the Evie App will prompt you with a message about the station you’re currently at.
  • If you don’t have location services on, you can tap ‘Scan’ on the map screen. Then direct the camera to the QR code on the charging station you want to use.
  • Once you’ve chosen your charging station, simply select the plug you put into your car and tap the ‘Start Charging’ button.Now you’re good to go! Make sure you enable notifications in your Profile Settings to stay updated about your charging progress.

To stop a charge: 

  • Press the stop button on the charger. A receipt for the session will be emailed to you. Note: If you’re using an Evie Pass RFID card, tap the card on the reader before pressing the stop button.

Have questions?

If you have any questions or require further support, we’re here to help. Reach out to our team by filling in the form below